Risk detection at the point of receipt
Evaluate every inbound communication against 85+ insurance-specific detectors at arrival.
Immediate Risks
Time-limited demands, spoliation notices, critical severity events. Detected the moment the communication arrives.
Emerging Patterns
Escalation signals that build across a claim's lifecycle. A routine FNOL that evolves into a litigation posture over weeks.
Portfolio-Wide Threats
Fraud rings, medical-legal referral patterns, aggregate limit erosion. Patterns no individual adjuster can see.
Martinez v. Consolidated Freight
Commercial Auto · Los Angeles County · DOL: 2025-11-14
Demand letter — $475K with 30-day deadline
PDF via Email · Morrison & Associates · 12 Pages
TIME-LIMITED DEMAND · PAGE 8IME report — Dr. S. Patel, TBI assessment
PDF · 23 pages · Severity Indicators Extracted
SEVERITY ESCALATIONNotice of representation — Morrison & Associates
Email from Claimant · Attorney Engagement Confirmed
Medical records — Pinnacle Spine Center
Fax · 47 pages · Cervical and Lumbar History
ENTITY LINKED: DR. REYES → 4 CLAIMSSignal Library
85+ detectors across seven risk categories, growing continuously.
Explore the Signal Library
Structured Data
Every signal carries source evidence, urgency scoring, confidence level, and a configured response.
Actions
Route to Teams, Slack, email, or SMS. Write back to your CMS. Or trigger an Isomer Actions™ workflow.
Works out of the box with your technology stack.
Microsoft 365
Google Workspace
Email Forwarding
API
Production workflows, fully managed
Isomer builds, validates, and operates agentic workflows for insurance operations. Live in production in 4 weeks.
Intake & Triage
Ingest, classify, extract, validate, and route — from any channel to any system.
Review & Validation
Read documents against policies, fee schedules, and coverage terms. Flag exceptions, approve the rest.
System Updates & Response
Update CMS records, generate responses, trigger downstream processes. Browser automation when APIs don't exist.
Fully Managed
We build it, validate it against your data, and operate it in production.
Observable & Audited
Every decision logged with source evidence. Complete audit trail for regulatory review.
Human-in-the-Loop
Humans work alongside AI agents throughout the workflow. Judgment where it matters, automation where it doesn't.
Powered by Isomer Core
Turn messy, real-world communications into structured, claim-mapped intelligence. Lossless. Compounding. The 10th communication on a claim is understood differently than the 1st, and patterns emerge across your book that no individual adjuster can see.
Ingest
Email, fax, voice, API, portal. One pipeline.
Understand
Pre-built, ACORD-aligned insurance ontology.
Structure
Customer-specific claim graph. Grows with every document.
Build on Core
Your engineering team gets a structured claim graph, a pre-built insurance ontology, and 85+ signal detectors. Build your own apps, agents, and workflows on top of production-grade claims intelligence.
Talk to us about Core access
How Isomer Compares
Rules & Filters
Rigid keyword matching, can't read attachments, high false-positive rates
85+ pre-built detectors with full document comprehension in insurance context
Generic AI
No insurance domain expertise, hallucination risk, no signal framework
Purpose-built ontology, signal library, and fail-safe escalation on day one
Copilots
General-purpose assistants with no claims context. Require per-user adoption.
Every communication evaluated automatically against 85+ insurance-specific detectors. No user adoption required.
Analytics Platforms
Retroactive, require structured data, miss the communications entry point
Real-time at point of receipt. Unstructured content. No data pipeline to build.
BPOs / Offshore
No compounding intelligence. Knowledge stays with the vendor. Inconsistent quality.
Intelligence stays in your environment and grows over time. Full audit trail. No vendor dependency.
Claims System AI
Operates on structured CMS data that's already filtered and reduced
Processes communications before they reach your CMS. The intelligence layer your claims system doesn't have.
Rules & Filters
The GapRigid keyword matching, can't read attachments, high false-positive rates
Isomer85+ pre-built detectors with full document comprehension in insurance context
Generic AI
The GapNo insurance domain expertise, hallucination risk, no signal framework
IsomerPurpose-built ontology, signal library, and fail-safe escalation on day one
Copilots
The GapGeneral-purpose assistants with no claims context. Require per-user adoption.
IsomerEvery communication evaluated automatically against 85+ insurance-specific detectors. No user adoption required.
Analytics Platforms
The GapRetroactive, require structured data, miss the communications entry point
IsomerReal-time at point of receipt. Unstructured content. No data pipeline to build.
BPOs / Offshore
The GapNo compounding intelligence. Knowledge stays with the vendor. Inconsistent quality.
IsomerIntelligence stays in your environment and grows over time. Full audit trail. No vendor dependency.
Claims System AI
The GapOperates on structured CMS data that's already filtered and reduced
IsomerProcesses communications before they reach your CMS. The intelligence layer your claims system doesn't have.
Production-Grade Trust
Built for regulated industries.
SOC 2 Type II
Continuously monitored via Vanta. Audited controls across security, availability, and confidentiality.
Single-Tenant
Dedicated processing pipelines per customer. No commingled data.
No Training on Customer Data
BAAs with every foundation-model provider include contractual no-training and zero-day retention terms.
