Litigation risk, caught before suit is filed.
Representation, preservation letters, punitive allegations, and agency charges arrive early, in emails and attachments. Isomer™ Signals reads each one on arrival and connects them on the claim, so the team can act before a suit is filed.
Built onIsomer Graph · Isomer Signals
Premises claimGeneral liability
Reading on arrival- Day 1Read
First notice · email
- Day 3High
Letter of representation · PDF, 2 pages
Direct all further communication to this office.
- Day 5Critical
Preservation letter · PDF, 4 pages
Preserve all surveillance video from the date of loss.
Combined litigation risk
No suit filed yet · 2 letters connected on the claim
Act
- Adjuster told to stop direct contact
- Litigation hold drafted for review
The window keeps getting shorter.
~120
days from first notice to lawsuit, down from ~550 in 2016.
71%
of litigated GL claims have a lawyer within 24 hours of notice.
14x
what a litigated GL injury claim costs against one that isn’t.
A real production finding, names and details changed
Four messages, one critical claim.
No single message on this employment practices claim looked critical. Connected on the claim graph, they added up to combined litigation risk.
The early signs of a suit.
| Example signal | What it catches | Typical severity |
|---|---|---|
| Attorney representation | First notice that an attorney represents a party | High |
| Evidence preservation / spoliation | A formal demand to preserve evidence, or a spoliation warning | Critical |
| Third-party litigation funding | Funding, advances, or finance liens on the claim | High |
Examples from the 90+ detectors in the signal library.
The response, drafted on arrival.
Stop direct contact
The adjuster is alerted the moment a letter of representation arrives.
Holds and notices drafted
Litigation holds and preservation notices drafted for review.
Litigation team alerted
When findings across messages add up to combined litigation risk.
Lines of business General liability · Commercial auto · Employment practices · Workers’ compensation
Starts on your claims inbox from day one, with its past mail building the claim graph. After first notice, work moves to adjuster inboxes and the claim system; connecting them keeps these signals current for the life of the claim. No claim-system project is needed to start.
In production at a large commercial carrier
The flag lands before the suit.
7 in 10
critical or high flags at first notice came before any suit was filed.
89%
of critical and high signals were inside attachments.
30 min
median from an email arriving to the handler’s alert.
Find the claims headed for suit.
In our workshop, your team builds synthetic claims modeled on your book and sees Isomer flag the warnings before suit. A pilot then measures, on your own closed claims, when the warning arrived against when you acted.
