Single-Tenant by Default
Your data never touches another customer's environment.
Isolated Environments
Dedicated processing pipelines from ingestion through intelligence extraction. No shared infrastructure, no commingled data.
Zero-Credential Architecture
No passwords stored. Token-based OAuth 2.0 with automatic renewal. IP allowlisting for API access.
Encryption Everywhere
Data encrypted at rest and in transit. TLS 1.2+ for all connections. AES-256 for stored data.
Your Data Is Yours Alone
Clear rules about what we process, how we process it, and what we never do.
No AI Training
We never use customer data to train our foundational models. Your claims data is used solely to serve your operation.
Retention Controls
Zero-day retention is the default for all foundation model interactions. You control data retention and deletion policies for your claims data.
Processing Transparency
Every document processed is logged with what was extracted, what signals were evaluated, and what actions were taken.
Enterprise-Grade from Day One
Built for carriers, MGAs, and TPAs with strict data governance requirements.
SOC 2 Type II
Continuous compliance monitoring via Vanta. Audited controls across security, availability, and confidentiality.
BAA Coverage
Business Associate Agreements available for workflows involving protected health information.
Regulatory Alignment
Aligned with NAIC Model Bulletin on AI Systems and NIST AI Risk Management Framework.
Responsible AI in Regulated Workflows
Most vendors don't address how their AI makes decisions, how it fails, or how every action is auditable. We do.
Fail-Safe by Design
Uncertainty triggers human review, not silent approval. The system routes to judgment when confidence is low — it never guesses.
Explainable Outputs
Every finding includes the evidence that triggered it — the specific language, the document, the page. No black-box decisions.
No Hallucination-Dependent Decisions
Isomer's risk signals are evaluated against structured detection logic, not open-ended generation. Signals are matched, not imagined.
Complete Decision Audit Trail
Every AI call logged. Every signal evaluation recorded. Every action traceable. Ready for regulatory review at any time.
Prove What Happened and Why
Complete operational transparency for compliance teams, regulators, and internal review.
Signal History
Complete record of every signal detected, confidence level, and classification — across every communication.
Action Logs
Every notification sent, workflow triggered, and system updated — with timestamps and context.
Exportable Reports
Audit trails exportable for regulatory filings, market conduct exams, and internal compliance reviews.
You Choose the Access Level
We don't require admin access to your systems. You define the connection method and the permissions.
OAuth 2.0
Token-based authentication with automatic renewal. No passwords stored or transmitted.
Read-Only Options
Risk detection operates with read-only access. We never send, modify, or delete your data.
API Authentication
API key and IP allowlisting for programmatic integrations. Scoped permissions per endpoint.
Ready for Your Scale and Your Requirements
Isomer is built for enterprise deployment from day one — not retrofitted.
Weeks, Not Months
Production deployment in weeks. No data migration, no core system changes required.
Dedicated Environments
Every customer gets their own processing infrastructure. No multi-tenant resource contention.
Direct Support
Dedicated specialists with direct Slack or Teams channels. No ticket queues, no chatbots.
See Our Security Posture
Visit our trust portal for live audit status, or schedule a security review call.