See the deadline while it can still be met.
A policy-limits demand with a 30-day clock can sit on page 31 of a scanned attachment on a file nobody has worked yet. Isomer™ Signals finds deadlines when they arrive, cites the page, and puts them on the diary.
Built onIsomer Graph · Isomer Signals
Liability claimNot yet assigned
Reading on arrival- 09:12Critical
Demand package, part 1 of 16 · email and PDF
…tender the full $500,000 policy limit, due by noon on…
- 09:14Read
Parts 2 to 16 · medical records and bills
Time-limited demand
Policy limits · due by noon · arrived on part 1
Act
- Deadline on the diary
- Adjuster and supervisor alerted
A missed clock can open the policy.
Time-limited demands are built so that a missed deadline becomes excess and bad-faith exposure, and the rules differ by state. Answer dates, board hearings, and statutory deadlines carry their own penalties.
1 in 16
new liability claims at a large commercial carrier carried a critical deadline.
18%
of flags came from page 31 or deeper.
p. 149
the deepest page a deciding fact was found on.
The deadlines buried in the file.
| Example signal | What it catches | Typical severity |
|---|---|---|
| Time-limited settlement demand | A settlement demand with an explicit deadline that creates excess or bad-faith exposure | Critical |
| Answer deadline / default risk | An explicit answer or appearance deadline, or a default notice | Critical |
| Hearing / answer deadline | A workers’ compensation board hearing or answer date | Critical |
Examples from the 90+ detectors in the signal library.
From the page to the diary.
Deadline diaried
The due date goes on the diary with the document attached, and the adjuster is alerted.
Coverage review queued
Limits, excess, and reinsurance notice obligations checked against the policy.
Escalated as the clock runs
If the deadline nears with nothing done on the file, the supervisor is alerted.
Responses run on Isomer Actions where configured. Otherwise the signal reaches the handler with the evidence.
Lines of business General liability · Commercial auto · Umbrella and excess · Workers’ compensation
In production at a large commercial carrier
Flagged on part 1 of 16.
A demand to tender the full $500,000 policy limit, due by noon, arrived as part 1 of a 16-part package on a file no one had worked yet. Isomer flagged it critical when part 1 arrived.
“That’s the outline I need. That’s the note that I put into ClaimCenter.”
Liability claims handler
See the deadlines on a book like yours.
In our workshop, your team builds synthetic claims modeled on your book and sees Isomer find the deadlines in them. A pilot then flags them on your live claims.