Research and guides for claims leaders.

Longer reads from the Isomer™ team on claims risk, how the products work, and putting AI to work on claims.

An explainable decision

Research

Judgment at scale: what a full-file review catches

Claims professionals and the signal engine reviewed the same 700 claim submissions at a large commercial carrier. What both caught, and what sat deep in the attachments.

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Guide

12 questions to ask before you put AI on your claims

What to ask any vendor about accuracy, explainability, security, and who approves what.

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Paper

Isomer Graph: every page of every claim, understood

How emails, faxes, calls, and PDFs become one claim graph, with every fact traced to the page it came from and nothing thrown away.

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Paper

Isomer Signals: 90+ detectors, cited to the page

How the signal library finds time-limited demands, representation, and severity as each message arrives, and how every finding is cited and reviewed.

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Research

Models alone, or models with the claim graph

The same models on the same claims, with and without Isomer Graph: what the graph adds to accuracy, citations, and consistency.

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Research

Model performance on claims work, compared

Frontier and open models side by side on real claims tasks, from classification to extraction to matching: accuracy, speed, and cost.

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Research

Which AI model for which job?

Five models on six jobs from a live production pipeline, from deciding and reading to judging and writing, scored for accuracy against cost.

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Paper

Sovereign deployment: Isomer in your own Azure tenant

What runs where, who holds the keys and the models, and how the managed application is installed, reviewed, and updated.

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